As of early 2026, navigating international air travel requires more than just a boarding pass—it requires immediate access to official support channels. Whether you are dealing with a flight disruption in New York or seeking mileage assistance from Gurgaon, this expanded guide provides every official contact point for United Airlines Customer Care.

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Section 1: Official United Airlines India Contact Details

United Airlines maintains a strong presence in India to assist passengers with localized payment issues (INR transactions) and general reservations.

Primary India Support Numbers

• India Customer Care No.: 0124-431 5500 (Standard support line)
• IVRS Assistance Line: 0124-432 1500 (Automated menu for faster routing)
• Delhi Airport Office: 011-49638367 (Located near Terminal 3, Aerocity)
• Official Address: 2nd Floor, Tower C, Cyber Greens, DLF Phase 3, Gurgaon 122002, Haryana.

Hours of Operation

• City Office: Monday to Friday, 9:30 AM – 5:30 PM.
• Airport Office: Functional 24/7 for urgent travel needs at Indira Gandhi International Airport.

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Section 2: Navigating the IVRS Menu (0124-432 1500)

When you dial the India support line, use the following shortcuts to reach your desired department without delay:

1. Press 1: Reward travel using MileagePlus miles.
2. Press 2: MileagePlus account information and technical assistance.
3. Press 3: Technical support for United.com and bookings made in non-INR currencies.
4. Press 4: Bookings made in Indian Rupees (INR) and local payment inquiries.

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Section 3: Global Reservation Numbers (2026 Update)

United Airlines operates across six continents. Here are the official numbers for key international markets:

North America & Multilingual Lines

• USA & Canada (English): +1-800-864-8331 (24/7)
• Spanish Support: +1-800-426-5561 (24/7)
• Mandarin/Cantonese: 1-800-551-3062 / 1-800-551-0943
• French/German: 1-800-537-3444 / 1-800-537-2999

Asia-Pacific & Middle East

• Philippines: 1800-87989915 (Available 24/7)
• Japan: (81) 3-6732-5011 (Reservations)
• Singapore: 65-6670-9737
• United Arab Emirates: 971-08000-441-5492 (Toll-free)
• Israel: 1-809-344-363

Europe

• United Kingdom: 0845-607-6760 (8 AM – 10 PM daily)
• Germany: 06950-985-051 (8 AM – Midnight daily)
• France: 01-71-23-03-35 (8 AM – 8 PM daily)

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Section 4: Official Baggage & Refund Protocols

Lost, Damaged, or Delayed Baggage

If your luggage does not arrive at the carousel, you must file a Property Irregularity Report (PIR) before leaving the airport.

• Report Damaged Bags: Within 7 days of arrival for international flights.
• Report Delayed Bags: Within 21 days of arrival.
• Compensation: Under the Montreal Convention, you may be eligible for up to $1,950 for lost or damaged luggage.

Refund Policy (2026)

• 24-Hour Flexible Booking: If you book your flight at least 7 days before departure, you can cancel or change it for free within 24 hours.
• Process: Refunds are always credited back to the original form of payment.
• Timeline: Credit card refunds typically post within 7 business days; other payment methods (like cash or INR wire transfers) can take up to 20 days.
• Online Form: Always use the official United Refund Center to track your request status.

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Section 5: Important Regional Addresses

Location	Address
Bangladesh	MAAS Travel & Tours, 16 Motijheel C/A, Namazi Chamber, Dhaka
Sri Lanka	Browns Tours Limited, 481 T.B Jayah Mawatha, Colombo 10
Pakistan	Ali Complex, 23 Empress Road, Lahore
South Africa	23 Eaton Avenue, Bryanston, Johannesburg 2191
Nigeria	3rd Floor Aviation Plaza, 3 Kodesho Street, Ikeja, Lagos

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Summary for Travelers

To ensure your request is handled efficiently:

1. Have your PNR ready: This is the 6-digit alphanumeric confirmation number.
2. Use the App: In 2026, the United App allows you to track bags, request meal vouchers for delays, and chat with an “Agent on Demand” via QR codes at the airport.
3. Check Social Media: For rapid general updates, United’s Twitter (@united) is often faster than phone queues during weather-related mass disruptions.